Privacy policy

Privacy Policy

Navatu Studio (ABN 677 176 90857 )

Last updated: 1 March 2026

1. Overview

Navatu Studio (“Navatu”, “we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use and disclose personal information when you visit navatu.com.au or make a purchase from us.

2. Personal Information We Collect

We collect personal information necessary to operate our business and provide our products and services.

This may include:

a. Information You Provide

When you place an order or contact us, we may collect:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

b. Device and Usage Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Interaction data

This information is collected using cookies and similar technologies to help us operate and improve our website.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Arrange shipping and send order confirmations

  • Provide customer support

  • Improve our website and services

  • Detect fraud or security risks

  • Send marketing communications (where you have opted in)

4. Sharing Personal Information

We share personal information with trusted service providers who assist us in operating our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping providers

  • Analytics and advertising platforms (such as Google or Meta, if applicable)

We may also disclose information where required by law.

We do not sell your personal information.

5. Cookies

We use cookies to:

  • Enable core website functionality

  • Remember your preferences

  • Analyse website traffic

  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

For information about Shopify’s cookies, please refer to Shopify’s Cookie Policy.

6. Marketing and Advertising

We may use your information to provide relevant advertising or marketing communications.

You can unsubscribe from marketing emails at any time by using the link in the email or contacting us at:

studio@navatu.com.au

7. International Users

Our website is operated from Australia. If you access the site from outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate.

Where applicable, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

8. Data Retention

We retain personal information for as long as necessary to fulfil orders, comply with legal obligations and maintain business records.

You may request deletion of your personal information by contacting us.

9. Your Rights

Depending on your location, you may have rights to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of certain marketing communications

To exercise these rights, please contact us at:

studio@navatu.com.au

10. Security

We take reasonable steps to protect your personal information from misuse, interference and unauthorised access.

However, no method of transmission over the internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.

12. Contact

Navatu Studio
ABN 677 176 90857 
Australia
studio@navatu.com.au